ClaimStream Freight Claims. Driven by Intelligence. Powered by Resource Logistics Group

ClaimStream by Resource Logistics Group

One clear path for every freight claim.

Collect the facts. Build the documentation.
Keep every stakeholder informed.

Open ClaimStream Request access

Intelligence driven. Human accountable.

  1. 1IntakeCapture claim details
  2. 2AnalyzeValidate the facts
  3. 3PrepareBuild documentation
  4. 4ReviewConfirm exceptions
  5. 5DeliverApproval-controlled
  6. 6TrackFollow the outcome

The ClaimStream workflow

Every stage, one connected view

  1. 01

    Intake

    Capture shipment details, claim value, supporting documents, and the requester's account of what happened.

  2. 02

    Analyze

    Extract and compare the facts, identify missing information, and retain links to the source documents.

  3. 03

    Prepare

    Assemble the carrier-specific form, evidence index, supporting records, and claim submission notes.

  4. 04

    Review

    Route exceptions and policy-gated claims to the right reviewer while qualified requests continue forward.

  5. 05

    Deliver

    Move approved packages through a controlled delivery step with a complete version and audit history.

  6. 06

    Track

    Keep requesters, reviewers, and administrators aligned on status, follow-up, and resolution.

Carrier-ready preparation

Built around the forms and facts each claim requires

ClaimStream organizes source documents, maps claim data into carrier-specific forms, and assembles a traceable package for the approval-controlled delivery stage.

Claims Assistant

More useful detail from the records already in hand

The assistant reconciles invoice line items with bills of lading and delivery records. When an item-level weight is not documented, it can research product specifications from approved vendor sources and retain the source for review.

Carrier-specific preparation

Mapped claim forms Required-document checks Source-linked claim facts Editable review packages Controlled delivery history

Built for freight claims

Clear work for every role

Requesters submit the facts once. Reviewers focus on exceptions. Administrators see the full claim lifecycle without piecing together emails and spreadsheets.

RequestersGuided intake and status visibility
ReviewersEvidence, confidence, and exception handling
AdministratorsOversight, reporting, permissions, and history

Client resources

A claims process your team can follow

ClaimStream brings intake, supporting documentation, carrier-form preparation, review, status, and reporting into one accountable workspace.

Client sign in Explore RLG services

Ready to bring your claims process into focus?

Connect with Resource Logistics Group to discuss ClaimStream access and onboarding.

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